KPIs
Mission, daily inputs, daily outputs, weekly outputs — one card per department. Targets shown as — are still to be filled in.
Mission
STSky Tan
Clients on retainer
target: 50 by 2026-07-01
Fulfillment
Internal throughput + client engagement
KWKatya Nayme Wagman
Weekly output— Aggregated rate / count — the scoreboard
- Videos recorded this week (count)—
- Client Slack reply time (median)— hoursMedian, not average
- Editor volume hit rate— %% of editor-days at 2× Tier-2 + 1× Tier-3
- Scripts shipped to all clients on Monday100%
Sales
Funnel from booked → closed
ULUlysses
Weekly output— Aggregated rate / count — the scoreboard
- Booked calls— / week
- Calls showed— / week
- Calls pitched— / week
- Decision pending— open
- Closed— / week
Recruiting
Sourcing → interviews → hires
APAyush Patil
Daily input— Leading activity — are we doing the work?
- New sources worked today (LinkedIn / LATAM)— / dayBottleneck-driven — rotates weekly with the current choke
Daily output— Completed deliverable shipped today
- Interviews held today— / day
- Offers extended today— / day
Weekly output— Aggregated rate / count — the scoreboard
- Hires made8 / week5 short-form + 2 long-form + 1 QC
- Interview show rate— %
- Offer acceptance rate— %
Content
Daily production + funnel-driving outputs
STSky Taninterim
Daily input— Leading activity — are we doing the work?
- Videos scripted by Henry4 / day
- Videos scripted by Sky4 / day
- Total scripts8 / day
- Videos edited by 2pm cutoff— / day
- Videos posted— / day
- Stories posted1 / day
Weekly output— Aggregated rate / count — the scoreboard
- Scripts (cumulative)56 / week
- Videos edited + posted (cumulative)56 / week
- Closed leads— / week
- Booked calls— / weekAlso tracked by Sales as conversion — same number, two lenses
- Website visitors— / week
CRO
Conversion optimisation between visitor and booked call
STSky Taninterim
Daily input— Leading activity — are we doing the work?
- A/B tests launched today—
- Copy / page variants shipped today—
- Funnel page changes deployed today—
Weekly output— Aggregated rate / count — the scoreboard
- Form fill rate (visitors → form submission)— %
- VSL watch rate (% who press play)— %
- Avg VSL watch time—
- Visitor → booked call rate (full funnel)— %
- Tests concluded (winning variant shipped)— / week